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Frequently Asked Questions
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Frequently Asked Questions
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FAQ: 1 - How do I calculate how much energy an appliance uses?
FAQ: 2 - What are estimated charges?
FAQ: 3 - Why is the account for a month in which my meter was read often, so different to my estimated accounts?
FAQ: 4 - Why do businesses pay a service charge?
FAQ: 5 - As a residential customer, what tariff options do I have?
FAQ: 6 - As a business what tariff options do I have?
FAQ: 7 - Why are business tariffs more expensive than the residential tariffs?
WEATHER
Fair
High: 23°C
Low: 11°C
IMPORTANT NUMBERS
Contact Details:
031 311 1111
Fire Department & Metro Police:
031 361 0000
Water and Traffic Hotline:
080 131 3013
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